I took my 3 year old boy to Stonefire last night for a birthday party. It was busy and the kids were having a great time. I was with my son the entire time, but turned around and instantly lost him. I searched for a a few minutes, but then the "what if's" started to get to me. I then notified your staff. I was impressed with the level of communication, fast and professional response from your assistant manager and associates (despite their youth). They took a description, monitored the exits and made an overhead announcement. Within a minute I was relieved that someone found him enjoying a video game, his small frame obscured by the large chair. Your lost child policy was demonstrated very well.

I hope you can forward my sincere appreciation to the assistant manager and team members on staff December 5th, at 6:00 pm. It was more impressive to me than all the games combined.

Anthony

We booked a rehearsal dinner on July 24. It was the first time my husband and I, and other guests we invited had been to Stonefire. However, the bride and groom (our son) were the ones that suggested your company because they had previously visited and were very impressed. I have to say I was impressed with your company before even arriving because Olivia did an excellent job with helping me through the reservation process. She was very friendly and helpful, and she was very knowledgeable.

When we arrived at Stonefire we were greeted warmly by the person whom we paid for the event and who showed us to our room. It seemed like everyone knew exactly what they were supposed to be doing and my guests and I felt very taken care of. The person, wish I would have had a name, he was picking up our dishes in the party room, he was very nice when my husband asked about putting the Brewer game on the TV, and he was also helpful when the temp of the room was getting too cold and he helped accommodate the guests who requested it to be a little warmer.

The guests were all impressed with the food and the atmosphere. My husband and I were very happy and we will definitely be calling you again for other events we have. My husband and I are very community orientated people and we are out working in the community a lot, and we definitely will pass your company name around and let people know of the great experience we have had.

My younger son participated in the games which I thought were fun and unique to other places. I especially liked the idea that he could take his tickets and "go shopping" in your little store for his prizes. That is so much nicer than standing in line and waiting for the person behind the counter to get all your prizes for you as other places do, your way makes getting in and out of the prize area much faster and it's more efficient.

Thank you again for making this experience for the bride and groom and all their guests a nice one.

Diane and Alex

I was the leader of the outing for Wisconsin School for the Deaf on July 15th. Everything went very well for our group. Your staff was very accommodating and friendly. Our room was ready upon our arrival and the kids enjoyed their meal and their time at Stone Fire.

We will definitely be back in the future.

Jude

Everything went very well. The children had a blast!!!! I would say the highlight was when we all including teachers were in the ball pit and we all were throwing the balls at each other. Thank you for allowing us to be there.

Junelle

Wow, what a great facility you have there! Thank you so much for setting us up last night, it was a wonderful way to spend our last Grandparent Night with our granddaughter – she's 14 and especially loved the trivia game.

You have very unique room offerings and I will certainly let folks around here know about them.

Thanks again for the opportunity to see and try out Stone Fire Pizza Co., we'll be back!

Barbara

Dear Mr. Ruggeri

I write to you to share a success story and ask you to convey my thanks to your staff on behalf of one of my students, his family and his teacher, me! Earlier this week I called StoneFire to inquire about nutritional information for your buffet as one of my fifth grade students has diabetes and this was to be one of his first field trips that involved a meal without his mom attending. Because of the way this day was organized, I would not be going to StoneFire, either. We had several options for the kids to choose from, and I was going someplace else. Naturally, his mom was a bit apprehensive as was my student, so I thought a call to get some information might help a bit.

Candice took my call on Tuesday morning, and she was very helpful and assured me that Chef Gerald would hear of my request and get back to me. Candice was good enough to follow up with an email later in the day letting me know that Chef Gerald would be in touch on Wednesday as he was off on Tuesday. We connected on Wednesday and he was able to give me some general information about the pizza and other menu items available, as well as graciously offer to make a special chicken meal for my student if he would prefer or need that. In addition, he let me know that all my student needed to do was ask any of the line staff to get him on Thursday should my student have any questions or concerns.

To say that this extra help and attention helped make things better for my student is an understatement. I could see him relax as I should him the data I had to share with him and when I told him Chef Gerald was willing to meet with him, he looked amazed! His mom was also so reassured that all would be well because they were able to do some planning and thinking the night before and had a meal plan set to make the day a healthy and safe one. What could have been a nervous day for both of them turned out to be a big step in the right direction for all and the celebration for good choices it was meant to be.

As a teacher or as a parent, we all want to help our kids be as independent and self-sufficient as possible as they grow up. Having diabetes adds a whole new layer to that job, and I am most grateful for the efforts and care of your staff to make that happen. Please know that I am most appreciative of the care and concern and willingness to go that extra step for one of your customers.

I trust you will share my thanks with Chef Gerald and Candice as well and know that should I have other students who need that extra help when we venture out to StoneFire, I will be able to tell them and their parents with confidence they will be well taken care of!

Anna

Employment

StoneFire Pizza Company is always looking for people to join our team! Come join the fun behind the scenes fo Stonefire Pizza Company. Below are some of the positions we offer.

Application for hiring (PDF)

Positions Available:

Service Support (PDF)

Cashier (PDF)

Shift Leader (PDF)

Party Host (PDF)

Tech and Amusement (PDF)

StoneFire Pizza Company is proud to be active in the surrounding communities. If your organization or charity has an upcoming event and is in need of donations please fill out the donation request form. Complete the donation request form; provide an informational letter regarding the event, and organization’s tax exemption form. All donation requests must be completed six (6) weeks before the event.

Please contact our sales team at (262)970-8800

Donations Request Form (PDF)

Fundraising

StoneFire Pizza Company is proud to be an active member in our surrounding communities. StoneFire offers following option to organizations for fundraising:

Raise funds for your organization by hosting a fundraising event at StoneFire Pizza Company! Invite all of your friends and family to enjoy our buffet complete with a salad bar, 16 varieties of pizza, Italian dishes and desserts. StoneFire Pizza Company will donate up to 15% of the total to your organization. Bring as many people as you can to support your cause!

This privacy notice discloses the privacy practices for www.stonefirepizzaco.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

- What choices are available to you regarding the use of your data.

- The security procedures in place to protect the misuse of your information.

- How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• - See what data we have about you, if any.
• - Change/correct any data we have about you.
• - Have us delete any data we have about you.
• - Express any concern you have about our use of your data.

Security Policy

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 262-970-8800 or via email.

Return Policy

All sales are final. Card values represent NO CASH VALUE and are NON-REFUNDABLE.

Terms and Conditions

StoneFire Pizza Company is not responsible for lost or stolen cards, nor the values which are represented by them. Equipment malfunction will constitute a one-play reimbursement for the value of the attraction/game malfunctioning. Some games/attractions are interactive and may require some physical activity. All participants are playing at their own risk and by using this facility hold StoneFire Pizza Company harmless against any liability or claims. Adult/Parental supervision is required at all times.